All sales are final.

Products can only be sold and shipped to addresses in the United States.  The shipping charges listed are for deliveries within the contiguous 48 states.  Additional charges may be apply for shipments to Alaska and Hawaii. 

If In Stock, we ship products out within 3 - 5 days of receiving the order.  Custom orders will require a longer period of time, depending on the complexity of the custom work.

We package all of our products in bubble wrap and send in durable packages to assure that they arrive in perfect condition.  In the unlikely event that any product arrives damaged, please take a picture of the outside of the package and of the product showing the damage and contact us at our email address listed on this website for resolution.  You must contact us within 7 days of receiving the damaged product.

Wood engravings and picture frames shown on the product pages are representative of the quality of the products.  Since these are made of wood, individual products will have variations in color, hues, and wood grains.  This is a natural part of the products.  Your purchases will be of the same high quality, but may look slightly different from the product examples herein.

We have several variations of our picture frames.  Your order will be filled with the correct size and color / material, however, it may have a different pattern than that shown on the product page.